User support technician
Posted by: Deserving Health International Corp
Location: Richmond
Salary: $32.00 Per Hour
Job Details
Job ID
NCJ5912761
Posting Date
04-Jul-2024
Expiry Date
31-Dec-2024
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Language
English
Vacancies
1
Years of Experience
1 year
Job Type
Full Time
Job Description
User support technician Verified
Posted on July 04, 2024 by Deserving Health International Corp
Job details
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Internet
- Desktop applications
- TCP/IP
Additional information
Own tools/equipment
- Internet access
- Cellular phone