Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Coordinate the flow of information within the team
- Direct and control daily operations
- Train other workers
- Determine and establish office procedures and routines
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Oversee the preparation of reports
- Respond to employee questions and complaints
- Liaise with management, union officials and HR consultants
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Conduct research
- Perform data entry
- Provide customer service
- Consult with clients after sale to provide ongoing support
Experience and specialization
Area of specialization
- Correspondence
- Reports and records