Customer Service Clerk

Job Description

Customer Service Clerk (NOC 64409)

Join our team as a Customer Service Clerk at 2180 2nd Ave, Whitehorse, YT Y1A 5N6!

We’re looking for a friendly and detail-oriented individual to provide excellent service and support to our valued customers. Start your next career step with us today!

Description:

·         Permanent full-time, 1 position.

·         Start Wage: $27.45/hour, 35-40 hours per week.

Responsibilities:

·         Answer written and oral inquiries

·         Address customers' complaints or concerns

·         Answer inquiries and provide information to customers

·         Arrange for billing for services

·         Arrange for refunds and credits

·         Explain the type and cost of services offered

·         Issue receipts and other forms

·         Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

·         Receive payments

·         Answer clients' inquiries and provide information

Requirements:

·         Required Language: English

·         College diploma/certificate is required

·         Need at least 1 year of experience in related field