Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and control budget and expenditures
• Plan and organize daily operations
• Supervise other workers
• Establish and implement policies and procedures
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Compile data, statistics and other information
• Advise senior management
• Respond to employee questions and complaints
• Oversee payroll administration
• Greet people and direct them to contacts or service areas
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks
• Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury

Experience and specialization

Computer and technology knowledge

• MS Office

Technical terminology

• Engineering