User support technician

Job Description

Job Details

Surrey, BC V3S 8G9

On site

$30.00 to $32.00 hourly (To be negotiated) / 30 hours per Week

Permanent employment

Full time

Start date: 2025-04-01

1 vacancy

Job Bank #3224825

Languages

English

Education

Bachelor's degree or equivalent experience

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely. 

Work setting

Construction Company

Responsibilities

• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties 
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery options
• Manage incidents
• Troubleshoot, maintain and upgrade web server hardware and software

Experience and specialization

Computer and technology knowledge

• Networking hardware
• Security software
• Mac OS
• MS Office
• MS Windows

Who can apply to this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates with or without a valid Canadian work permit

How to apply

Direct Apply

By email: resumes@ilinkglobalrecruiting.com

How-to-apply instructions

Here is what you must include in your application:

• Cover letter

This job posting includes screening questions. Please answer the following questions when applying:

• Are you available for the advertised start date?
• Are you willing to relocate for this position?