Location: 654 College Street, Toronto, Ontario, M6G 1B8 Description: As a Retail Store Supervisor at Movin’ Electric Vehicles, you are empowered to create and lead a dynamic, successful, and enthusiastic retail bike shop team. As Retail Store Supervisor, you are a key member of the operational team that reports directly to the General Manager. Duties and Responsibilities: · Assist the General Manager with daily store operations in compliance with established procedures. · Maximize store sales and achieve sales goals. · Supervise and provide guidance to sales staff and cashiers. · Ensure all staff have the knowledge, skills, and motivation to reach goals. · Optimize sales through prompt and excellent customer service. · Respond to customer concerns and resolve any issues or complaints in a professional manner. · Maintain an efficient and effective inventory by utilizing the inventory tracking systems. · Train new sales staff and cashier. · Assess the needs of customers, educate them about products and services. · Implement best practices to increase sales and profitability. · Monitor work attendance, punctuality and the quality of services employees provide. · Collaborate and contribute with marketing team to execute store events that produce impactful sales results as well as increased community involvement. · Ensure compliance with health and safety regulations and oversee store security. · Ensure smooth operation of computer systems and equipment and arranging for maintenance and repair work if necessary. Key Competencies: · Minimum 2+ years of supervisory experience. · Minimum 2+ years working in a sales-focused environment. · In-depth knowledge of product and consumer trends, and marketing strategies. · Customer-focused approach with excellent problem-solving abilities. · Demonstrated experience in visual merchandising. · Exceptional interpersonal skills in dealing with employees and customers. · Effective verbal and written communication skills. · College graduated or equivalent. Additional Requirements: · Standing for extended periods up to an entire work shift. · Bend, lift, open and move products and fixtures up to 75 pounds. Work hours: 35 to 40 hours a week. Salary: $30.00 to 35.00 per hour Benefits: · Staff discount on merchandise. · 10 days paid personal days. · Group insurance including dental insurance, drug insurance.
